FAQ

All Sboly products come with a 12-month warranty, if there is any problem with the problem, please check our manual driver, if it could not solve out your problem as well. please feel free to email us at support@sboly-world.com.

We always stand behind everything we sell.

You can buy Sboly products only on Amazon platforms such as US, UK, DE, FR, IT and ES. We're not yet located in any retail locations, but when we branch out we'll be sure to keep you up to date on all of our locations!

If there is any problem with the problem, please feel free to email us at support@sboly-world.com. We always stand behind everything we sell.

If you still want to retrun or exchange, all our order from Amazon. Please follow the Amazon's relative policy.

Email us at support@sboly-world.com at any time.

It's suggested to clean machine every 2 months or after brewing more than 200 cups of coffee. You can add safe cleaning solutions such as vinegar to clean the inside.

Fill the water tank with lemonade and press the button to clean. Recommend 1-3 cleaning cycles.

Use bottled or filtered water.